As General Manager, Robert points us in the right direction. He develops new business, manages employees, and ensures sustainability. He’s the decision maker and business planner; he’s our leader. With these skills, he always yields a great crop.
Here from the start, Julie knows how every piece fits. She guides each team, oversees project planning, and ensures efficiency and quality. She easily juggles everything on her plate from chairing subcommittees to redecorating offices.
As head of our Business Team, Paul guides his group in delivering the best customer experience possible. Using precision and careful planning he provides service quotes, arranges evaluations, and trains evaluators, as well as attending industry meetings and developing relationships.
In charge of the course production process, Aimee maps out the path of new courses and polishes our communications, from course storyboards to providing voice talent. She also acts as a liaison between the Business and Production Teams. Formerly holding a support role, she brings a knowledge of customer needs to Production.
Brick by brick Halie tediously builds the courses so many of our customers depend on. She constructs training, looks after our SCORM customers, and manages and maintains course updates. Her keen eye makes her a strong line of defense in course reviews, resulting in quality training.
As a designer and animator, Diego has the experience and skills to bring our courses to life. From branding, to photo shoots, to web design, his creative vision is what keeps Pinion engaging..
Sheila has been on our team and assisting customers for nearly a decade. Her complete knowledge of our previous software perfectly poises her to transition customers into Pinion. Offering exemplary customer support and in charge of accounting she’ll keep you up and running at maximum capacity.
Blane is the bridge between the Business and Software Teams. Speaking the languages of both programmers and end users, Blane easily translates feedback to produce new features in addition to offering customer support for technical issues. No order is too tall.
With his 40 year tenure in software development in the oil and gas industry, Ron provides a foundation of sound logic and experience to our Software Team. In addition to his programming talents, he takes time to give back by being a devoted volunteer to five non-profit organizations and has been named both Volunteer and Citizen of the Year in his home town.
In his graduate studies Adil performed extensive research in virtual reality, 3D graphics, and game development. He is the innovative mind behind our software and brings an understanding of new technologies and web development. From Norway, to Canada, and on to the US, his journeys have brought him to our team.
Hailey simplifies the meticulous Evaluator Process by managing it from start to finish. She coordinates Evaluator Training classes, manages candidates and task lists, and offers software support. Her customer support experience and keen eye for detail ensures that all skills assessments are more than acceptable.
Kourtni has the experience and expertise for onboarding new clients and managing the Proctor Process. She knows what it takes to get employees qualified and on the job. She’s there to introduce you to Pinion, she offers support along the way, and she’ll even proctor your assessment.
Gabrielle tests new features, receives feedback, and ensures that we deliver the best possible product to our customers. Her extensive experience in customer service and support provides Pinion users with the direction and guidance they seek. As an information technology student and aspiring app developer, she is well equipped for her role.